Finlay Carson MSP

Galloway and West Dumfries

COVID-19 (CORONAVIRUS) Information- Council Tax

With immediate effect, Dumfries and Galloway Council will not be taking any recovery action against households who fail to pay their Council Tax because of sudden financial hardship in relation to the current Covid-19 crisis.

No reminder letters will be issued if you're unable to pay your April instalment.   If you pay by Direct Debit and are struggling to make your first payment please contact the council to discuss your options on 030 33 33 3005 or email This email address is being protected from spambots. You need JavaScript enabled to view it., clearly highlighting the date your payment is due to be collected.

If you're unable to meet the payments due to a drop in your income, please claim for a Council Tax Reduction via www.dumgal.gov.uk/benefits 

It's important however, for those who do find themselves in a position to pay their Council Tax, to keep doing so. The council need this money to provide vital front line services - all normal methods of payment will stay in place at present and Direct Debits will be taken as normal. 

Dumfries and Galloway Council have also instructed their debt collection partners to suspend all new recovery action against households with existing Council Tax arrears.

They will be reviewing the situation regularly.